Effective date: August 1, 2023
The HiRiders app is an intelligent connected travel service product provided by Shenzhen jlink times Technology Co.,Ltd, hereinafter referred to as "Huilian Times". Huilian Times respects your personal information and data and will do its utmost to protect the security and reliability of your personal information and data. This policy applies only to the user information and data collected and stored by the HiRiders app.
Please carefully read, understand and agree to the Privacy Policy before using HiRiders App. This policy specifies how we will collect, use, disclose, process and protect the information you provide to us when you use HiRiders Apps. If we need you to provide some information to verify your identity when using this product, and to connect to our third-party service providers, we will strictly abide by this privacy policy to use this information. If you have started to use HiRiders Apps, it means that you have read, licensed and accepted all the terms described in the privacy policy, as well as any changes we may make at any time in the future. In addition, you need to promise that you are already an adult when you start using this product. If you are a minor, your guardian needs to agree to your use of this product and agree to the relevant service terms and privacy policy.
During your use of the software, we will collect information provided by you on your own initiative or arising from the use of the service in the following ways for us to provide you with services, optimize our services and ensure the security of your account: 1.How we collect and use your information 2.How do we store your information 3.Information security 4.External provision 5.Your rights 6.Change
Personal information refers to various information recorded electronically or in other ways that can identify the identity of a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information. Personal sensitive information includes personal biometric information (such as fingerprint, face, voice print), ID card number, bank account number, property information, transaction information, trace (such as residence and office address), etc. We will only collect and use your information for the purposes listed in the statement:
1.2 When you bind this software to your vehicle, we will collect the SN code and brand model of your vehicle. The purpose of collecting this information is to determine the corresponding relationship between you and your vehicle, so that we can provide you with correct vehicle related services.
1.3 When you use this software or a specific function, we will collect your device information (information related to your device, including IEIIMSI, IMSI, MEID, sensor, device MAC address android_id 、deviceid 、idfa、 Equipment model, equipment serial number, resolution, system version, software installation list); In order to prevent malicious programs, ensure service security and improve travel experience, we will collect information about installed applications or running processes, the overall operation, usage and frequency of applications, application crashes, overall installation and usage, performance data, and application sources; In order to facilitate search results and ensure smooth travel under abnormal network conditions, we will collect log information in the HiRiders platform (including browsing records, retrieval content, click to view records, travel records and IP address, browser type, telecom operator, language, access date and time); In order to store information and read storage information, we will collect storage information; Vehicle information (information related to your vehicle, including SN code, brand model, motor number, firmware version, vehicle system version, battery power, driving speed, etc.); Location information (country code, city code, geographical location); This information is the basic information that must be collected in order to provide you with services.
1.3.1 When you use location-based functions, such as the historical track function, we will collect the geographical location information of your vehicle to provide you with the requested service. The geographical location information of the vehicle belongs to personal sensitive information, which itself or in combination with other information may identify your personal location information. If you do not provide such information, you may not be able to use this service function normally.
1.3.2 When you use the map and location function, we will collect the geographical location information of your vehicle and your device, so that you can intuitively understand the location information of you and your vehicle. This will be done even if the app is closed or not in use.
1.3.3 HiRiders APP access to third-party library directory:
| name | company | information acquisition | access | purpose |
|---|---|---|---|---|
| Gaode Open Platform Positioning | Gaode Software Co., Ltd | Location information [via IP address, GNSS information, WiFi status, WiFi parameters, WiFi List, SSID, BSSID, BTS information, signal strength information, Bluetooth information, (vector, acceleration Degree, pressure), equipment signal strength information acquisition, external storage directory], equipment identification information, current application information, equipment parameters and system information, system (Android iOS) and system version | API | Provide positioning service and navigation service for users |
| Alibaba Cloud | Alibaba Cloud Computing Ltd | Network permission: Access the network. Network status: The IP cache function is used. The IP resolution results in the case of no network are cached separately. WIFI status: IP resolution and service IP update functions are used, and the WIFI network is not marked. Device information: used by the HTTPDNS statistics function to calculate the device identification. Storage read/write permission: storage device ID. | API | It is used for domain name resolution service. It has the characteristics of domain name anti hijacking, accurate scheduling, and real-time resolution taking effect, reducing the failure rate of http requests. |
| WeChat open platform | Tencent Technology (Shenzhen) Co., Ltd | Device status and identity information, storage read and write permissions | API | Provide users with sharing. |
1.3.4 When you use other functions that are not based on location information, such as vehicle management, OTA upgrade, driving record video, battery information, estimated mileage and other functions, we will collect your vehicle's SN code, frame number, motor number, central control version, firmware version, vehicle system version, battery power, driving speed, fault log, service log, operation log and other information, so that you can normally provide the requested service.
1.3.5 To bind your smart device to your mobile phone, you need to obtain and save your MAC address information. After binding, you can transmit the riding data through Bluetooth or Wi Fi, and automatically connect your smart device to your mobile phone.
1.4 When you use the ride navigation function, we will collect the geographical location information of your vehicle, the geographical location information of your equipment, the vehicle speed, the vehicle travel time, battery power and other information, so that we can correctly record your ride and provide navigation services.
1.5 To ensure that the application is connected to the terminal device Bluetooth or WiFi when it is running in the background, and the terminal device can normally receive the information pushed by the application. We use a certain frequency to send broadcast through the system to wake up the self startup or associated startup behavior of this application. At the same time, in order to establish communication with intelligent terminal devices and improve your riding experience, we need to read DHCP information.
1.6 After connecting the HiRiders app to the instrument, you need to obtain the message permission of your mobile phone notification bar and the permission of the list of installed apps on the device. If you do not activate this mobile phone permission, you will use the app notification, etc., but the use of basic functions will not be affected. In addition, according to relevant laws, regulations and national standards, we may collect and use your relevant personal information without your authorization and consent in the following cases: （1）Related to the personal information controller's performance of the obligations prescribed by laws and regulations; （2）Directly related to national security and national defense security; （3）Directly related to public safety, public health and major public interests; （4）Directly related to criminal investigation, prosecution, trial and judgment execution; （5）It is difficult to obtain my authorization and consent for the purpose of protecting my personal information or his personal life, property and other major legitimate rights and interests; （6）The personal information involved is disclosed to the public by the personal information subject; （7）Necessary for signing and performing the contract according to the requirements of the personal information subject; （8）Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels; （9）Necessary for maintaining the safe and stable operation of the products or services provided, such as finding and handling the failure of products or services; （10）The personal information controller is a news unit, and it is necessary to carry out legal news reports; （11）The personal information controller is an academic research institution that conducts statistics or academic research for the sake of public interest and de identifies the personal information contained in the results when it provides the results of academic research or description;
1.7 In order to enable you to continuously obtain the latest HiRiders service, we may use the version information and mobile phone model of your HiRiders application to provide the upgrade service of HiRiders application. At the same time, we may collect and connect your smart device list to provide you with the upgrade function of smart devices to ensure that you use the latest version of services (including the version that can be updated).
1.8 In addition, the following permissions may be triggered when using HiRiders. In order to enable you to better manage your information, we will synchronously notify you of the purpose of the device and not open your use rights when applying for the product. It may affect your service. Please set the permission. The "System Rights Management" page changes the authorization status. The following are the details of relevant functions and calls for your reference: a)Brush external storage space (Android version): used to brush photos and files on the device in functions such as machine brushing, user fingerprint, etc. b)Location permissions (Android, ios versions): used to judge regions, map navigation, discover nearby smart devices, and discover nearby WLAN lists. C)Camera permission (Android, ios version): used to scan the QR code for device connection. d)Microphone permissions (Android, ios versions): Enable the intelligent voice assistant. e)Read phone permission (Android): used to synchronously display incoming call information on terminal devices. f)Enable WLAN permission (Android, ios version): used to connect the WIFl sent by the device for device communication when quickly connecting the device. g)Enable Bluetooth permission (Android, ios version): used to quickly connect the Bluetooth signal of the device for device communication; For smart devices connected via Bluetooth, Bluetooth permission communication is also required. h)Suspended window permission version: (Android version) When the user displays the real-time interface in the window, use it to display in the window.
2.1 Location of information storage We will store the user's personal information collected in China in accordance with laws and regulations. If your personal information storage location is transferred from China to overseas, we will strictly comply with the provisions of the law.
2.2 Information storage period Generally speaking, we only retain your personal information for the time necessary to achieve the purpose, as shown below: Mobile phone number: If you need to use HiRiders service, we need to keep your mobile phone number to ensure your normal use of the service. When you cancel your account with HiRiders, we will delete your relevant personal information. After logging into HiRiders, users can enterMy>Settings>Account and Security>Log out of account. Geolocation: If you need to use the location information based function of HiRiders, we need to keep your vehicle's geographic location information to ensure your normal use of the service. When you unbind, we will delete the geographic location information related to you. When our products or services cease to operate, we will notify you in the form of push notices, announcements, etc., and delete your personal information or conduct anonymization processing within a reasonable period of time (the so-called "anonymization processing" refers to the process of making the subject of personal information unrecognizable through the technical processing of personal information, and the processed information cannot be recovered. The information obtained from the anonymization processing of personal information is not personal information).
We strive to provide security for users' information to prevent information loss, improper use, unauthorized access or disclosure. We will collect, use, store and transmit user information based on the principle of "minimization", and inform you of the purpose and scope of use of relevant information through the user agreement and privacy policy.
We attach great importance to information security. We have set up a dedicated team to be responsible for the development and application of various security technologies and procedures. We will review the security background of the security management leader and personnel in key security posts. We have established a sound information security management system and internal security incident handling mechanism. We will take appropriate security measures and technical means that comply with industry standards to store and protect your personal information, so as to prevent your information from being lost, accessed without authorization, disclosed publicly, used, damaged, lost or disclosed. We will take all reasonable and feasible measures to protect your personal information. We will use encryption technology to ensure the confidentiality of data; We will use trusted protection mechanisms to prevent data from malicious attacks. We will train and assess employees' awareness of data security and security capabilities to enhance their awareness of the importance of protecting personal information. We will carry out identity authentication and authority control on employees who handle personal information, and sign confidentiality agreements with employees and partners who contact your personal information to clarify job responsibilities and code of conduct, so as to ensure that only authorized personnel can access personal information.
In case of security incidents such as personal information disclosure, we will launch emergency plans to prevent the expansion of security incidents and inform you in the form of push notifications, announcements, etc.
At present, we will not actively share or transfer your personal information to a third party. If there are other cases of sharing or transferring your personal information or you need us to share or transfer your personal information to a third party, we will directly obtain or confirm that the third party will obtain your express consent to the above actions.
We will not publicly disclose the personal information collected by them. If public disclosure is necessary, we will inform you of the purpose of this public disclosure, the type of information disclosed and the sensitive information that may be involved, and obtain your express consent.
With the continuous development of our business, we are likely to carry out well combination, acquisition, asset transfer and other transactions. We will inform you of the relevant situation and continue to protect or require the new controller to continue to protect your personal information in accordance with laws and regulations and the standards not lower than those required by the Guidelines.
With the continuous development of our business, we are likely to carry out well combination, acquisition, asset transfer and other transactions. We will inform you of the relevant situation and continue to protect or require the new controller to continue to protect your personal information in accordance with laws and regulations and the standards not lower than those required by the Guidelines. a)Related to our performance of our obligations under laws and regulations; b)Directly related to national security and national defense security; C)Directly related to public safety, public health and major public interests; d)Directly related to criminal investigation, prosecution, trial and judgment execution; e)It is difficult to obtain the authorization and consent for the purpose of protecting the life, property and other major legitimate rights and interests of the personal information subject or other individuals; f)Personal information disclosed to the public by the subject of personal information; g)Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
During your use of HiRiders, you can access, update or correct your personal information at any time, or contact us to restrict the collection, use, disclosure or processing of your personal information. At the same time, you can ask us to delete your personal information collected or withdraw your consent at any time.
5.1 Access, update or correct your personal information You can access, update or correct your personal information at any time through our Settings interface. When you update your personal information, we may ask to verify your identity. Once we have sufficient information, we will respond to your request within a reasonable time.
5.2 Delete right You have the right to erase your personal information. You can erase all or part of your personal information at any time through this software.
5.3 Restricted processing You have the right to ask us to restrict the processing of your personal information, and to request not to be the data subject to be automatically processed, including user portraits.
5.4 Withdrawal of consent You can revoke your consent to the collection, use and or disclosure of your personal information under our control by submitting a request. Please understand that some service functions of HiRiders are provided based on specific information, and your cancellation request may affect your normal use of some functions of the software.
5.5 unbind You can use this software to unbind you and your vehicle at any time. Once you unbind, you and anyone else cannot view the historical information generated by the vehicle during your binding.
HiRiders reserves the right to update this statement at any time. When the terms of the privacy policy change, we will show you the changed guidance in push notification, pop-up window or other appropriate forms when you log in and update the version.